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Learn the strategies you can use to negotiate with customers successfully

Download how to develop effective negotiation skills to learn why a poker face is unlikely to get you the outcome you want and the common phrases that can make you an irritating negotiator.

Download the whitepaper to learn:

  • The tactics negotiators use to avoid direct disagreement

  • how negotiators maintain clear communication

  • the strategies negotiators use to establish trust.

Essential reading for negotiators and sales professionals.